contact us

At P999 APK, we prioritize providing exceptional customer support to ensure a smooth and enjoyable gaming experience for our valued players in Pakistan. Our dedicated support team is available 24/7 to assist you with any inquiries, issues, or concerns.

How to Reach Us

• Live Chat: Need immediate assistance? Our live chat feature is available directly on our website and within the P999 Game app, allowing you to connect with a support representative in real-time for quick resolutions.
• Email Support: Prefer to reach out via email? Contact us at support@p999.pk and our team will respond within 24 hours to address your queries.
• In-App Support: Access help directly through the P999 Game app by navigating to the ‘Support’ or ‘Help’ section. You’ll find FAQs, contact options, and troubleshooting guides tailored to assist you effectively.

Common Support Topics

Our expert customer support team is available to help with various topics, including:

• Account Management: Assistance with registration, login issues, password resets, and account verification.
• Payment Inquiries: Get guidance on deposits, withdrawals, and transaction statuses.
• Game Assistance: Learn about game rules, troubleshoot technical issues, and resolve in-game problems.
• Promotions & Bonuses: Get details on current promotions, bonus eligibility, and wagering requirements.

Feedback and Suggestions

We value your feedback and always strive to enhance our platform and services. If you have any suggestions, comments, or concerns, please share them with our support team or use the feedback form available on our website.

Responsible Gaming

At P999 Game, we prioritize responsible gaming. If you need assistance with:

• Setting deposit limits
• Self-exclusion options
• Gaming activity monitoring

Our support team is here to help. Visit our Responsible Gaming page for more details.